Kelly's Roast Beef Job Description Cashier and Server
Restaurant Job Descriptions & Titles
Last updated on 3/19/2019
Whether you're serving take-out to a customer on-the-go or providing a five-star fine dining experience, you need a great staff to leave your customers with a lasting impression of quality. There are some restaurant positions that span the different types of foodservice establishments, but there are also some very specific and specialized jobs. Keep reading to learn about the different positions in a restaurant and what type of restaurant you might find that position in.
Common Restaurant StaffFrom fast food to five-star eateries, these restaurant positions will be available in most establishments. |
General ManagerJob Description: General managers play a key role in every restaurant. They are responsible for hiring applicants, letting employees go, training new hires, overseeing general restaurant activities, and working on marketing and community outreach strategies. They may also help to set menu prices and purchase supplies. Job Requirements:
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Assistant ManagerJob Description: Second in command, but not less important, assistant managers are essential for every busy restaurant. They assist the manager with training duties, help with scheduling, oversee employees, and fill in if the manager has the day off. Job Requirements:
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Line CookJob Description: Although the duties differ depending upon the establishment, line cooks can be found in most restaurants, excluding fast food. A line cook may be responsible for one or multiple areas of the kitchen, such as the grill or fryer, depending upon the size and scale of the restaurant. Job Requirements:
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DishwasherJob Description: Essential members of any restaurant staff, dishwashers are not only responsible for making sure dishware is spotless, but they must also keep the kitchen clean and clear of garbage and hazardous clutter. Job Requirements:
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Fast Food Job DescriptionsThese restaurant positions will only be found in fast food establishments. Working in fast food is an excellent gateway to the foodservice industry. |
Drive-Thru OperatorJob Description: When customers want food in a hurry, drive-thru operators must use active listening skills to ensure customer satisfaction. They are responsible for providing friendly customer service while using the cash register, taking orders, and delivering the food through the window. Job Requirements:
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Fast Food CookJob Description: Like the name suggests, fast food cooks must be able to prepare orders in a timely fashion. They work with equipment such as deep fryers, grills, and sandwich makers. Job Requirements:
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CashierJob Description: Like the drive-thru operator, cashiers must accurately record a customer's order and handle cash to process the transaction. Cashiers must be able to listen when customers have problems or concerns with their orders and respond to their questions appropriately. Job Requirements:
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Fast Casual and Casual Dining JobsThere are some restaurant employees specifically for eateries that aren't quite fast food, but don't follow fine dining standards either. |
Short Order CookJob Description: Short order cooks can be found in diners and fast casual eateries, serving up quick recipes like breakfast foods, sandwiches and burgers, and even salads. They must be able to work quickly and competently, as well as prepare several orders at once. Job Requirements:
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BaristaJob Description: At any coffee shop or cafe, you can find a barista making your favorite drinks. Baristas are responsible for preparing any number of specialty coffee, tea, and smoothie drinks, made to order for customers in a hurry. Job Requirements:
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Casual and Fine Dining EmployeesThe more upscale a restaurant becomes, the more restaurant positions need to be filled in order to ensure that guests have a top quality experience. |
Kitchen ManagerJob Description: Like general managers, kitchen managers are responsible for hiring and firing employees, buying supplies and ingredients, and ensuring quality. However, a general manager controls both kitchen employees and front-of-house employees, whereas a kitchen manager only manages back-of-house operations. Job Requirements:
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Food and Beverage ManagerJob Description: Some restaurants employ a food and beverage manager to manage inventory, ensure that the kitchen is compliant with health codes, and create drink menus that pair well with entrees. Food and beverage managers may also be put in charge of some dining room responsibilities, such as creating schedules for servers. Job Requirements:
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ServerJob Description: A good server can make or break the customer experience. Responsible for taking orders in a friendly manner, reporting orders to the kitchen, and calculating the bill, servers play an essential role in any casual or fine dining restaurant. Job Requirements:
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Prep CookJob Description: Prep cooks work in casual and fine dining restaurants to ensure that the chefs have ingredients in easy reach when they are creating the evening's dinner. If a dish calls for shredded cheese, the prep cook will have it ready to go for the chef, guaranteeing that the order gets out to the customer as quickly as possible. Job Requirements:
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RunnerJob Description: Runners make servers' jobs easier by delivering the food from the kitchen to the table both quickly and safely. It is their responsibility to ensure that food arrives as soon as it is ready, and at the proper temperature. Job Requirements:
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BusserJob Description: An essential part of keeping a casual or fine dining restaurant clean, bussers are responsible for clearing and cleaning tables to prepare for the next customer. They may also assist servers by filling water glasses for customers. Job Requirements:
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HostJob Description: A host or hostess is responsible for the customers' initial reaction in any casual or fine dining restaurant. They must smile and greet customers, then take them to their seats and distribute menus. They are also responsible for answering phone calls and scheduling reservations. Job Requirements:
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BartenderJob Description: Restaurant bartenders may serve customers directly or give their creations to servers for delivery, but either way, they must have an excellent memory and work well under pressure. A formal bartending education may be required at some restaurants, but many will hire based on experience. Job Requirements:
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Fine Dining Restaurant PositionsFine dining establishments often require specialized employees with years of experience and training in order to offer customers the best experience possible. |
Executive ChefJob Description: The executive chef is responsible for every aspect of the food that is prepared and served. Behind the scenes of any fine dining kitchen, executive chefs are creating menus, managing kitchen staff, and making sure that food leaving the kitchen is up to standards. Job Requirements:
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Sous ChefJob Description: The sous chef is the second-in-command in a kitchen. Like executive chefs, sous chefs are held to very high standards. If the executive chef is off duty, the sous chef is responsible for keeping the kitchen running as usual. Job Requirements:
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Pastry ChefJob Description: Some fine dining establishments employ a pastry chef, who is responsible for creating sweet treats for diners to enjoy at breakfast time or for dessert. Job Requirements:
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Chef Garde ManagerJob Description: The chef garde manager is a very specialized and rare restaurant position that is in charge of all cold food items prepared in a fine dining kitchen. They prepare and plate salads, meat and cheese trays, and even cold desserts. Usually an entry-level position after formal culinary education, becoming a chef garde manager is a great way to gain kitchen experience. Job Requirements:
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Maître D'Job Description: Similar to a host or hostess, the maître d' is the first face customers see when they enter a fine dining establishment. Maître d's must arrange reservations and seat guests, but are also responsible for management duties in the dining room, including creating a schedule for the wait staff. The maître d' ensures customer satisfaction above all, making it an extremely important part of any fine dining experience. Job Requirements:
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SommelierJob Description: A sommelier is a necessity in any fine eatery that serves wine. A sommelier recommends pairings to guests and servers, creates wine menus, and purchases wine. Job Requirements:
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Employing a first-rate staff will keep your restaurant running smoothly and your guests happy. Use this restaurant positions and job descriptions list to guide you through all of your hiring decisions.
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Source: https://www.webstaurantstore.com/article/120/restaurant-positions-and-job-descriptions.html
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